Need Help With Your Order?

 

Did you get an order confirmation number? If you did not, then your order did not go through. Wait a few minutes for an e-mail confirmation to make sure, then re-enter your order. If you are having difficulty, give us a call and we will be happy to take your order over the phone.

Most of our arrangements are available in three sizes. The “standard” is the starting price point for that arrangement. You can upgrade your arrangement by selecting either “deluxe” or “premium”. By upgrading your arrangement, we will add more premium flowers making the arrangement larger and/or fuller. In some cases, the size of the vase or container will also become larger.

At Walter Knoll Florist we promote a concept we call reality flowers.  When we have tagged a bouquet with the label it means it will look exactly like the picture. We may add a note that says the glassware may vary but for the most part, it is what you see is what you get.  In the St Louis Metro Area.

If it is not one of our Reality Flowers Bouquets, we do our best to create an arrangement that resembles the picture as closely as possible. However, we use only the freshest flowers available so exact varieties/colors may vary. We always keep the same look/feel of the arrangement selected.

When you are placing your order our system will look up business address for you.

Feel free to call us and place your order on the phone. We have comprehensive national data on our systems and will be happy to track down the address and room numbers. (As part of our service we confirm room numbers on every order.)

When you are placing your order our system will look up business address for you.

Feel free to call us and place your order on the phone. We have comprehensive national data on our systems and will be happy to track down the address and visitation times. (As part of our service we confirm visitation times on every order.)

Yes, however, only mylar balloons. Latex balloons are not allowed in hospitals due to latex allergies. We offer mylar balloon bouquets or mylar balloons as add on items to products. Additionally, we offer candy and stuffed animals as add on items.

For hospital deliveries, please make sure to include the full name of the recipient, hospital and room number or ward (if possible). Your arrangement will be delivered to the floor nurse's station, directly to the room, or hospital transport per hospital policy. As a service we check with the hospital to verify room number. If the patient has been discharged we will arrange delivery to their home address.

Tax is additional. Products are all taxed. Service/delivery is not taxed. If you are tax-exempt please contact/email your information to us at sales@wkf.com. We are able to make your online account tax-exempt.  We may need to send you a form that needs to signed